After just moving to Roanoke Valley, we needed a quality used car at a great price. More importantly, we were low-key shopping for our new local and TRUSTED dealer for future purchases.
Some places operate with the mindset that you may never come back, so get what you can from the buyer while they are there.
A+ Better Business Bureau companies (yeah, we checked) work hard from the beginning to earn your business for years into the future. They do this by creating a honest and hassle-free buying experience. Teddy Smith at the Shawsville location did just that. He gave us a great deal AND even better service.
Our next car purchase will be easier because we will only need to find the right car. We have already found the right dealer!
We purchased our first car from Jones Car Company. The service was absolutely amazing and so fast! We were in and out within an hour. The gentleman that helped us was very helpful and explained the entire process to us. He was extremely kind. We never felt pressured for a second! The prices are reasonable for today’s economic status and the cars seem to be in great shape! I would 100% recommend this company for any used car needs. We will definitely be customers again in the future.
Excellent customer service experience. Teddy was friendly with a smile and gave us the information on the vehicle we bought with correct information. No fake talk, straight honest salesman. The vehicle we purchased is a great car and my son loves it and we will definitely be purchasing more vehicles in the future! Thanks Teddy for the amazing experience
Highly recommend Jones Car Company! Not your typical used car dealer. These folks are honest and have integrity as well! It's great to know there are still good people in this world! Thanks again Lee and Jesse!
Very nice, honest salesmen at this dealership. Highly recommend! Vehicle purchased 1/4/23.
Best used car experience ever! Great service - great one owner used car for first time driver.
Bought a car recently, and after an unexpected mishap, called Teddy and he took care of the issue and was professional throughout the experience; this is a good dealership
Our experience was good! Nothing was pushed on us, they worked with us on the asking price, they stayed late twice and went and got the check from our lender for us to make the deal happen.
Very good experience, knowledgeable, friendly, wonderful to deal with.
Awesome dealership, I wont buy a car from anywhere else!!!
Amazing place to buy a car. I was shopping for a Jeep for my husband for Christmas. They made it so easy for me. I appreciate everything!
I went there to look at a car today. I had a very pleasant experience. Lee was more than helpful and willing to work with me. I love the car it's running great. Thanks Lee. I appreciate it.
Just bought a Chevrolet Trax today. Teddy gave me a great deal. I would buy from him again in a heart beat. Pull in and take look at his inventory. He can give you a great deal too.
Bought a vehicle from them. They did me really good. I would buy from them if I ever need another vehicle.
These folks care about you and your need for dependable transportation.
It's a place you can just pick your color because they have proofed the quality and condition before the front line. Bottom line you can trust their front line. Ed
Really a pleasurable experience. The car we bought is great. The salesman (Teddy) was very knowledgeable and lets us drive the car 30 miles to our mechanic for him to check everything out! Sealed the deal today, Thank you!
I bought my daughter a car a couple years ago from Jessie and they were great to work with. Was checking out their Salem location again to see what they have on the lot.
Update 12/2022 I got another vehicle and I am still very happy working with Jones Car Company... no problems with any of my vehicles! ....03/2022 bought another vehicle, and I have to say I trust and am happy with my 3rd car... I bought a Honda in 2018 and it's done great! I just traded my GMC Jimmy in for a Spark so far it's doing great. I feel I can trust Jones Car Company! That means a lot to me this day and time!!
I needed a car really bad after being without one for a week. I always wanted another VW Jetta since that was the first car I ever owned and I loved that car. Lee even picked me and my daughter up because we would have had to walk down to see the car. He then let us not only test drive the car, but also take it to the lender to sign the papers and he took my old 1999 as a trade in as well. He made todays experience for me the best one I have had all week. I am so glad that I didn't go where I originally was going to and went with Jones Car Company. I will also be using them for my repair needs as well. And the fact that the office didn't smell like smoke --many do--and neither did the car was a huge plus for me since my daughter has asthma) Thank you Lee for going out of your way today to help me out! It was a truly wonderful experience. Merry Christmas!
This is a great place to get a car ! Everyone there is honest and friendly! They are caring people ! I have bought 2 cars there and both times it was a wonderful experience! Highly recommend!